About us

"LUCKY 11" is located in the center of the gaming industry in the urban area of the Macau Peninsula, owned and operated by Wynn Macau Limited, "LUCKY 11" is Named after Wynn Resorts founder Steve Alan Wynn (commonly known as Wynn, English: StephenAlanWynn). Online gaming was founded in April 2010, and we provide services to our members 24 hours a day throughout the year.

"LUCKY 11" has carried out in-depth technical cooperation with BBIN, AG, MG, PT, etc. to jointly create a high-quality game platform. Currently, it has gaming companies legally registered in Macau and the Philippines. All our gaming operations comply with the gaming treaties of the Macau government and the Philippine government. We have been adhering to the corporate tenet of honesty, reliability, and considerate service to serve the majority of online gambling game enthusiasts. The gold medal team composed of global gaming industry elites, with super professional service quality and the most advanced and complete online gaming system, provides thousands of online gaming services every day. Casino game lovers provide an unforgettable gaming experience. "LUCKY 11" aims to create the most credible and popular online gaming and entertainment platform in Asia. Since its establishment, we have not only provided customers with a variety of diversified online gaming entertainment, but also provided the best customer service and the most favorable information activities with the most advanced network technology support; we are committed to providing our customers with rich and exciting gaming games , and strive to give back with the highest quality service and rich rewards.

Integrity first:

As an international professional online gambling game operator, with world-class gaming information experts, experienced service team, marketing experts, and advanced technical personnel, we have established a comprehensive LUCKY 11 network , Perfect system. We promise to provide every customer with the best, safest and fairest gaming games, as well as a full range of services.

Customer Service Team:

1. Provide 7×24 hours of rigorously trained customer service team, with a professional and friendly attitude, to solve all kinds of problems you encounter in the website and games as soon as possible.
2. Interact with customers through multiple channels, understand customer needs, and pay attention to customers' opinions and suggestions at any time;
3. Organize more discounts and promotions to provide customers with more rewards and surprises.

Game diversification:

In addition to the diversification of lottery game items, it provides a full range of games: live games, slot machines, baccarat, dragon tiger, roulette, sic bo and sports games, etc. A wide selection of online games is carefully selected to provide you with the best options. Live dealers and live entertainment are also impeccable, with a reliable reputation: 7×24 hours of online monitoring to ensure that the results of each game are real live game results, not the default game results of the computer.

Customer First:

We abide by the tenet of "customer first", strive for innovation and the spirit of continuous improvement, and strive to expand diversified gaming and entertainment. We employ a large service team, relying on the unremitting efforts of marketing, customer service, technical support and other outstanding personnel to provide customers with the most professional entertainment services:

Account and funds:

Player online payments and all banking transactions are carried out by international financial institutions in high standard secure and confidential networks. Entering the player's account information must also have the player's unique login ID and password to ensure that the customer's funds are safe and secure. At the same time, the most advanced encryption measures are used to ensure the game security of players, and the 7×24-hour background detection and monitoring ensures that we can provide a completely fair and safe online game space. All customer activities on this platform are strictly confidential, and we will not disclose customer information to third parties (including the government).

Game Responsibility:

"LUCKY 11" promotes responsible gambling and we recommend that you observe some basic rules:
1. Persons under the age of 18 are prohibited from participating in gambling games. Before joining the game, please make sure you are over 18 years old.
2. Please set your own gaming budget before the game, and bet according to the budget.